1 hour ticket response
Our team of technicians is committed to giving rapid answers to all your queries. We’ll review your tech support ticket the moment it is submitted and will reply back to you with a solution to your problem within maximum 60 minutes after the support ticket submission. In fact, our average support ticket response time is twenty minutes.
A Premium–Quality Technical Support Service
Our customer support engineers have broad experience in the Linux website hosting service arena and are capable enough to offer a fast answer to your problem. If, however, the matter at hand is not within the competence of a customer service technician, the trouble ticket will be forwarded to a programmer or admin for additional assistance.
An Easy–to–Navigate Help Center Section
To help you find a quick hint on how to use a particular feature, we have included a truly intuitive Help section in our Site Control Panel. You can browse through an enormous selection of web hosting account management articles and website administration articles, have a gaze at our F.A.Q. library or check our instructional video tutorials.
