Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • In the Site Control Panel you’ll find an in–depth Help section featuring a variety of educational articles and commonly asked questions. They are contributed by our support team of capable technicians. Simply fill in your question and our clever platform will give you the best answer.

  • Top quality support service

  • Tutorial Videos

  • We have prepared a selection of how–to video tutorials that detailedly demonstrate how to sort out a common issue related to your Linux website hosting service account. You can find the video lessons in the Help section.

  • Intuitive help center

  • A 60–Minute Ticket Response Guarantee

  • All semi–dedicated servers are backed up by a 24–7–365 client care service and feature a 1–hour response guarantee. Our knowledgeable techs will be online 24–7 and will sort out any problem that you could have within less than sixty minutes after the helpdesk ticket submission. Normally, a response will be provided to you within 20 minutes.