Website Migration
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Q: Why should I move my website? What does website migration include?
A: The website migration service available at MyDigitalProductions.com is absolutely free and involves transferring all your files, databases and e–mails from your current hosting provider to your brand–new web hosting account with us. We’ll also revise all the configuration settings needed for your websites to be fully functional on our innovative cloud hosting platform.Our technicians are fully capable of transferring any type of website. With years of work experience in this field, they’re well–versed in the inner workings of our hosting platform, our Control Panel as well as all other commonly used Control Panels. For them, moving a custom–made web application with multiple custom libraries is as easy as transferring a simple WordPress blog.
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Q: How much time will it take for my website to be moved to your platform?
A: While we can’t give you a precise time window, since there are a lot of factors, including the physical size of the files and databases, the location of the current host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we will try our very best to move your web site within 48 hours, and in some cases – within 24 hours (when the website content is not large).
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Q: Do you need anything from me before you start moving my site?
A: We’ll need the login information for your current hosting provider’s Control Panel along with the site’s name (domain name).
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Q: You will access delicate data. How can I be sure that you won’t misuse it?
A: Customer privacy is one of our leading priorities – for this reason, both our payment transaction page and our Control Panel login page are secured with enterprise–grade SSL certificates. We use safety measures, which include, but are not limited to: physical, digital and managerial operations to secure the details that we assemble online. And we’ve also got a very detailed and strict Privacy Policy, which outlines the types of information that we collect.
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Q: What about downtime? Will my web site be offline?
A: Your web site will continue to work just like it did before with your old web hosting provider. When we are done with the transfer, your site will be configured to work on our web hosting platform and we will alert you to preview it. If it is functioning correctly, all you will have to do is change the name server records for your domain. Your website will be transferred over to us without any downtime whatsoever.
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Q: Will my current web hosting provider know that I’m leaving them?
A: Nah. Aside from your login info for the Control Panel, we won’t require anything. We will never contact your hosting provider. They will not know anything about the transfer either.
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Q: Does it make any difference what platform my present provider is using?
A: Yup. We support all regular Linux–based web hosting platforms. We don’t support Windows–driven hosting platforms, because we don’t offer Windows web hosting services ourselves.Additionally, we do not support proprietary web site creation and management interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.